An Exploration of the Workplace Bullying Experience: Coping Strategies Used by Nurses

... group dynamics, skill building on giving and receiving feedback, and managing conflict. The National Database of Nursing Quality Indicators measure of RN-RN interaction score improved after the intervention. Schoonbeek and Henderson (2011) used role ...

http://www.nursingcenter.com/lnc/JournalArticle?Journal_ID=54029&Issue_ID=1605177&Article_ID=1605216